Data Recovery

Data Recovery Services provides recovery service on a full range of hard disk drives

and operating systems including IDE, EIDE, SATA, SAS and SCSI  hard drive assemblies all makes and models of servers, desktops, laptops and netbooks.
Data Recovery Tips    If you cannot access your valued data - read our Do’s and Do Not’s  to prevent further data loss.

We provide data recovery for:

  • Windows (any flavor!)
  • Any Apple MAC OS
  • Linux
  • DOS

  • UNIX (select families)
  • Novell
  • And more!


Personal computers, workstations, laptops, PDA's and even digital cameras that store data on hard drives, removable magnetic media or flash RAM cards, all suffer from the same failures, some of which are:

  • Unable to boot
  • Accidental deletion of data
  • Inaccessible drives or partitions
  • Unable to run or load data
  • Data corrupted

  • Hard drive failure
  • Hard drive crashes
  • Fire and water damage
  • Surface contamination and damage
  • Virus attacks


Hard Drive Recovery | Hard Drive Data Recovery    If the media is inaccessible we will first test the components and closely examine the drive platters to determine the extent of physical damage, which enables us to layout a course of action for each individual drive

Hard drive recovery

 involves replacing failed components such as read/write head assemblies, logic control components and drive motors in a clean room environment. In most cases, the recovery process involves restructuring the data by examining the low-level data sectors and determining what fixes to file system structures are needed to gain access to the logical data. Using highly sophisticated techniques and proprietary equipment and software, our engineers are able to fix and recover data from these raw images of all operating systems.

We use only non-destructive hard drive data recovery processes that use drive sectors cloning

. This means we pull data from your drive on a sector by sector basis, and we work directly on the clone. This will ensure your drive is not damaged further and that a second image of the original structure can be acquired if needed. The typical  time for hard disk recovery is 3-5 Business Days to complete. It can take longer to process if we have a slow read or hard to find parts.

After determining what steps will be necessary to complete your

hard drive recovery

, we will contact you . No work will be done without your approval. As soon as you approve the recovery, our engineers will continue with the recovery effort, validate the data and place it on a suitable replacement media, whether that is another drive, CDROM, DVD, any other media of your choice.

Geeks of Houston hard drive recovery process meets manufacturer’s requirements and will not void your original warranty.

We recover data from any hard drives made by but not limited to the following manufacturers:

  • Western Digital
  •
Hitachi
  •
Seagate
  •
Toshiba

  • Maxtor
  •
Fujitsu
  •
Samsung
  •
IBM  

 

The Do’s and Do Not’s of Data Loss

Hardware failure and data corruption can bring about panic, chaos and bad decision making in a very short period of time. PLEASE STOP WHERE YOU’RE AT and take just one minute to read this.

Stand Alone Drive Failure:

  • DO NOT open your hard drive and expose the media!!! There is nothing inside that needs the attention of a common user or do-it-yourselfer. Only a qualified hard drive data recovery engineer in a certified clean room environment should ever open a drive.
  • DO NOT try to swap circuit boards on modern drives. There may be firmware/system area conflict issues that may cause major problems.
  • DO NOT put your drive in the freezer and then try to spin it up. It is possible that moisture has condensed on the media surfaces. This WILL cause head contact if it has and will destroy the drive.
  • DO NOT listen to your friends or continue to look for home remedies on the net such as the one mentioned above, seek professional help if you value the lost data.
  • DO NOT continue to power cycle a clicking or non-responsive drive; it’s not going work for you and may make the drive unrecoverable. If it should come “ready” by some chance, the possibility of it loading the OS for you, “just one more time”, is a million to one.
  • DO NOT install recovery software on the same drive/partition that you’re lost files are on, you will overwrite them with the installation.
  • DO NOT run the recovery CD/DVD furnished with your PC. Most OEM helpdesk techs don’t care about your data; they only want the hardware back on line.
  • DO try to slave your drive into a working system to check for readiness and file system integrity. You may be able to copy your data with no problem if only the OS is corrupt or if there is a hardware issue with the original host computer.
  • DO try an undelete demo from the net to see if what you’re looking for is available for recovery, if so, purchase the tool.
  • DO seek professional help if you’re not 110% sure of what you’re doing. You can learn basic recovery procedures on an expendable system.
  • DO back up your data early and often. It’s not if, it’s when.

RAID Collapse:

  • DO NOT take the advice from any OEM support staff unless the system was originally configured by them and nothing has changed since.
  • DO NOT try to rebuild an array unless you know exactly which drives failed, why they failed, and most importantly, WHEN they failed. RAID recalculation incorporating old data from a drive that fell off line first will corrupt all of your data. We see this on about 30% of all RAID 5 recoveries that enter our facilities.
  • DO NOT TRY ANYTHING unless you are ultimately familiar with the hard drives, configurations and controller routines.
  • DO stop where you are and call Geeks of Houston at 713-46-GEEKS if you value the data on your array.

SQL Corruption:

  • DO NOT make a backup of the database to the same drive.
  • DO NOT use the disk or array if the database corruption was caused by hard drive failure, RAID collapse, bad sectors or check disk utility.
  • DO NOT restore a database until you make a copy of the current database files. Sometimes the backup is outdated or corrupted and the restore process will overwrite the actual data.
  • DO make a copy of the database and log files to an alternate physical drive before you do anything.

Exchange Corruption:

  • DO NOT try to attach or repair a damaged database without making a backup copy of all .edb, .stm, and .log files. This applies to any and all repair utilities both from Microsoft and 3rd party developers. They may cause further data loss since objects in the database may be deleted even if they are actually salvageable.
  • DO NOT try to defragment a data store if mail server(s) were not brought offline properly. This often causes data store to be inconsistent, and may result in corruption if defrag is attempted.
  • DO NOT open a tech support case with Microsoft or send your damaged database to any recovery company without making a backup copy of your mail data store.
  • DO backup your data store often. Incremental backup every day and a full backup once or twice a week is sufficient.